Support
Fast paths for planner files, device setup, purchases, account access, and useful diagnostic details.
Effective August 4, 2026 · Quiet Bloom PressPlanner or download problem
While regeneration access is active, open the saved planner from your account library and prepare the PDF again. If the issue remains, note the selected edition (iPad, Kindle Scribe, reMarkable, Supernote, or BOOX), planner title, and the page where it occurs. For link issues, try Home → Index → Month → Week and record the first link that does not respond.
Device setup
On iPad, import the PDF into a compatible annotation app such as Goodnotes. On Kindle Scribe, reMarkable, Supernote, or BOOX, use the device’s document import or cloud-transfer process and keep the file in portrait orientation. Choose the edition named for your device so toolbar-safe areas and contrast remain correct. Review the device compatibility and setup guide before purchasing if you are uncertain.
Billing or cancellation
Use Manage billing in your account for subscription cancellation and payment-method changes. For a refund request, follow the Refund Policy and reply to the Stripe receipt. QBM never asks for complete card details.
Payment recovery
If membership shows as past due, update the card through the billing portal and open the latest invoice from your account when available. Export unlocks again after Stripe confirms a successful payment.
Contact and diagnostic details
Send a private support request below. Include what you expected, what happened, the planner and device edition, and any non-sensitive error message. Your reply address is used only to respond to this request.
Helpful links
Account and download library · Planner collection · Device guide · Refund policy · Privacy policy · Terms of use